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Your First Stop Smoking Appointment

What to expect from your smoking cessation treatment

A phone call at the agreed time

After phoning us or completing our online referral form, you can expect contact from our support team within 2 working days. The support team will book you in for your telephone appointment with your Stop Smoking Advisor at an agreed date and time slot.

Conversation around motivation & non-judgemental specialist support


Our advisors need to be able to understand why you want to quit and how motivated you are to achieve this goal. By having this conversation, our advisors can appropriately work out how best to fully support you throughout your quit attempt. A key message to remember is that everyone is different in their reasons for quitting. This conversation may also include asking how confident are you feeling in your ability to quit.

Nicotine Replacement Therapy

Alongside each quit attempt, we make sure clients are using stop smoking medication – which can come in the form of Zyban or Nicotine Replacement Therapy (NRT). NRT can come in many forms such as Patches, Mouthspray, Inhalator, Gum, Lozenges or Nasal Spray. These will be either delivered to your door or a prescription will be sent to your GP surgery or pharmacy.

Don’t worry if this seems confusing, our specialist stop smoking practitioners will run through these options with you, including any possible side effects to consider and also whether you have a preference of treatment.

Setting a Quit Date

Depending on what has been agreed for Nicotine Replacement Therapy or medication will correlate into setting an appropriate quit date, this will be discussed in detail with your Stop Smoking Advisor.

Most importantly, we want you to be comfortable with the quit process and this first appointment is crucial for providing relevant information.

Our service is free for Surrey residents. With our specialist behavioural and medicinal support, you’re in capable hands. In fact, statistically, you’re 3 times more likely to quit using our service.

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